+1 403-312-8815
+1 403-312-8815
Hello, Calgary. We are here to bring some more transparency into our carpet cleaning process. This article aims to take you through our carpet cleaning process step by step. We’ll dive into each stage, explaining the purpose behind our methods and how we make decisions during the process. Additionally, we will briefly touch on our quoting system and pricing structure to ensure complete transparency.
One of the first questions you’ll be asked by our team is your home address. With this information, we use Realtor public databases to estimate the cost of carpet cleaning in your home, based on Canadian floor plan standards. While the system leaves some room for error, it’s generally a fair and accurate method to estimate prices for your carpet cleaning needs. Once you receive your quote, you’ll have time to review it. You can request adjustments at your convenience and then sign digitally to approve. Along with your quote, you’ll receive a document that outlines important information to keep you informed about the carpet cleaning process, potential nuances, and any possible complications.
Once you agree to the price, you can schedule your service appointment. We will confirm a day or two before your service to ensure you’re prepared. If necessary, you can cancel up to 24 hours in advance without incurring a late cancellation fee. After confirming, it’s time to prepare your space for our technicians’ arrival.
Preparing your home for the carpet cleaning process is straightforward. By this point, you’ll have received instructions outlining the steps you need to take. Here’s a quick recap:
Parking Space: Make sure there is parking available for our technicians during the service. If your street parking has time limits, please arrange for alternative parking.
Clear Access: Our technicians need to move freely to clean all carpeted areas. While we do not move heavy furniture, we can assist with lighter items. Please ensure as much carpeted space is free before we arrive.
Obstacles and Equipment Access: Ensure the space is clear of loose items like toys. Our large truck-mounted or portable vacuum requires ample space to function efficiently.
Utilities: Provide access to electricity and warm or hot water to facilitate the carpet cleaning process. If you are unable to provide these, you will need to reschedule.
Upholstery and Rug Cleaning: If you’re adding upholstery or area rug cleaning, these items should be placed on hard surfaces to avoid damage during cleaning.
If you have specific stains you’d like treated, please notify our technicians. Identifying the cause of stains beforehand can improve the treatment’s effectiveness.
Upon arrival, our technicians will conduct an initial inspection to verify the information provided and make any necessary adjustments to the quote. They’ll also notify you of potential complications. Once you approve the changes, the team will begin preparing their equipment and plan their cleaning route.
The carpet cleaning process includes several key steps, each essential for a thorough and effective result:
1. Heavy-Duty Vacuuming
Vacuuming is a critical first step. It not only collects surface dirt, debris, and pet hair but also relaxes the carpet fibers. This ensures the cleaning chemicals penetrate deeper during the next stages.
2. Pre-Spray Solution
We apply a pre-spray solution that breaks down dirt, grime, and oils embedded in your carpet fibers. The solution is designed to target tough stains and dissolve them. A rubber brush is often used to ensure thorough application, and this can help lift dents caused by heavy furniture.
3. Shampooing
Next, we use our truck-mounted or portable vacuum to shampoo the carpets, carefully considering solution concentration, pressure levels, and the grain direction of your carpet. This is one of the most time-consuming parts of the carpet cleaning process but is vital for achieving the best results. For specialized stain treatments, there may be additional charges, depending on the extent of the stains and time required for removal.
Once the cleaning is complete, our team will pack up their equipment and clean the areas they worked in. You will be given instructions on drying times, which typically range from 12 hours or more. We recommend avoiding foot traffic on wet carpets for at least 5 hours.
You will receive your invoice via email and have 72 hours to make the payment. Payment can be made via credit card (with a small processing fee) or e-transfer. We recommend scheduling professional carpet cleaning at least once a year. Homes with children or pets may benefit from cleaning twice a year to maintain a clean and healthy environment.
Thank you for reading about our carpet cleaning process. We hope this information has been helpful, and we look forward to assisting you with your next cleaning!
#1 Carpet Cleaning Service in Calgary
